Effective date: October 24, 2024  

Last updated on: October 24, 2024  

 

1. GENERAL

a. This Website with the URL of www.epochelements.in ("Website/Site")
is operated by Kamonk Projects Private Limited ("We/Our/Us"). We are committed
to protecting and respecting your privacy. We do collect your personal
information and process your personal data in accordance with the IT Act, 2000
(21 of 2000) and other national and state laws which relate the processing of
personal data. Please read the following carefully to understand our views and
practices regarding your personal data.

b. We collect your personal information in
order to provide and continually improve our products and services.

c. Our privacy policy is subject to change
at any time without notice. To make sure you are aware of any changes, please
review this policy periodically.

d. All partner firms and any third-party
working with or for Us, and who have access to personal information, will be
expected to read and comply with this policy. No third party may access or
process sensitive personal information held by Us without having first entered
into a confidentiality agreement.

 

2. HOW WE COLLECT THE INFORMATION

a. From you directly and through this Site:
We may collect information through the Website when you visit. The data we
collect depends on the context of your interactions with our Website.

b. Through business interaction: We may
collect information through business interaction with you or your employees.

c. From other sources: We may receive
information from other sources, such as public databases; joint marketing
partners; social media platforms; or other third parties such as:

I. Updated delivery and address information
from our carriers or other third parties, which we use to correct our records
and deliver your next purchase or communication more easily.

II. Information about your interactions
with the products and services offered by our subsidiaries.

 

3. INFORMATION WE COLLECT

a. We collect information primarily to
provide better services to all of our customers.

b. When you visit our Site, some
information is automatically collected. This may include information such as
the Operating Systems (OS) running on your device, Internet Protocol (IP)
address, access times, browser type, and language, and the website you visited
before our Site. We also collect information about how you use Our products or
services.

c. We automatically collect purchase or
content use history, which we sometimes aggregate with similar information from
other customers to create features such as Best Seller, Top Rated, etc...

d. The full Uniform Resource Locators (URL)
clickstream to, through and from our website (including date and time); cookie
number; products and/or content you viewed or searched for; page response
times; download errors; length of visits to certain pages; page interaction
information (such as scrolling, clicks, and mouse-overs).

e. We automatically collect information
using "Cookies". Cookies are small data files stored on your hard
drive the websites. Among other things, cookies help us improve our Site, our
marketing activities, and your experience. We use cookies to see which areas
and features are popular and to count visits to our Site.

f. Most Web browsers are set to accept
cookies by default. If you prefer, you can choose to set your browser to remove
cookies and to reject cookies. If you set your browser to reject cookies, some
features will be unavailable. For more information on how to reject cookies,
see your browser's instructions on changing your cookie settings.

g. By using this Website, you are agreeing
that We may advertise your feedback on the Website and marketing materials.

h. We will retain your information as long
as we require this to provide you with the goods and services and for such
period as mandated by the concerned laws.

i. If you opt to receive marketing
correspondence from us, subscribe to our mailing list or newsletters, enter
into any of our competitions or provide us with your details at networking
events, we may use your personal data for our legitimate interests in order to
provide you with details about our goods, services, business updates and
events.

 

4. HOW WE USE INFORMATION

a. We use the information we collect
primarily to provide, maintain, protect and improve our current products and
services.

b. We use the information collected through
this website as described in this policy and we may use your information to:

I. Improve our services, Site and how we
operate our businesses;

II. Understand and enhance your experience
using our Site, products and services;

III. Personalize our products or services
and make recommendations;

IV. Provide and deliver products and
services you request;

V. Process, manage, complete, and account
for transactions;

VI. Provide customer support and respond to
your requests, comments, and inquiries;

VII. Create and manage the online accounts
you manage on our Website;

VIII. Send you related information,
including confirmations, invoices, technical notices, updates, security alerts
and support and administrative messages;

IX. Communicate with you about promotions,
upcoming events and news about products and services;

X. We may process your personal information
without your knowledge or consent where required by applicable law or
regulation for the purposes of verification of identity or for prevention,
detection or investigation, including of cyber incidents, prosecution and
punishment of offences;

XI. Protect, investigate and deter against
fraudulent, unauthorized or illegal activity.

 

5. DATA TRANSFER

a. Information about our user is an
important part of our business and we take due care to protect the same.

b. We share your data with your consent or
to complete any transaction or provide any product or service you have
requested or authorized. We also share data with our affiliates and
subsidiaries, with vendors working on our behalf.

c. We may employ other companies and
individuals to perform functions on our behalf. The functions include
fulfilling orders for products or services, delivering packages, sending postal
mail and e-mail, removing repetitive information from customer lists, providing
marketing assistance, providing search results and links (including paid
listings and links), processing payments, transmitting content, scoring credit
risk, and providing customer service.

d. These third-party service providers have
access to personal information needed to perform their functions but may not
use it for other purposes. Further, they must process the personal information
in accordance with this Privacy Policy and as permitted by applicable data
protection laws.

e. We release account and other personal
information when we believe is appropriate to comply with the law, enforce or
apply our conditions of use, and other agreements, protect the rights, property
or safety of Us, our users or others. This includes exchanging information with
other companies and organizations for fraud protection and credit risk
reduction.

 

6. COOKIES

a. To optimize our web presence, we use
cookies. These are small text files stored on your computer's main memory.
These cookies are deleted after you close the browser. Other cookies remain on
your computer (long-term cookies) and permit its recognition on your next
visit. This allows us to improve your access to our site. This helps us to
learn more about your interests, and provide you with essential features and
services and for additional purposes, including:

I. Keeping track of items stored in your
shopping basket.

II. Conducting research and diagnostics to
improve the content, products, and services.

III. Preventing fraudulent activity.

IV. Improving security.

b. Our cookies allow you to take advantage
of some of our essential features. For instance, if you block or otherwise
reject our cookies, you will not be able to add items to your shopping basket,
proceed to checkout, or use any products or services that require you to sign
in.

c. Approved third parties also may set
cookies when you interact with Our services.

d. Third parties include search engines,
providers of measurement and analytics services, social media networks, and
advertising companies.

e. Third parties use cookies in the process
of delivering content, including ads relevant to your interests, to measure the
effectiveness of their ads, and to perform services on behalf of Us.

f. You can prevent the storage of cookies
by choosing a "disable cookies" option in your browser settings. But
this can limit the functionality of our services.

 

7. DATA SECURITY

a. We take due care to protect customer
data. Technical measures are in place to prevent unauthorized or unlawful
access to data and against accidental loss or destruction of, or damage to,
data. The employees who are dealing with the data have been trained to protect
the data from any illegal or unauthorized usage.

b. We work to protect the security of your
information during transmission by using Secure Sockets Locker (SSL) software,
which encrypts information you input. SSL allows sensitive information such as
credit card numbers, UID's and login credentials to be transmitted securely.

c. We follow the Payment Card Industry Data
Security Standard (PCI DSS) when handling branded credit cards from the major
card schemes.

d. We maintain physical, electronic, and
procedural safeguards in connection with the collection, storage, and
disclosure of personal customer information.

e. We take reasonable steps to help protect
your personal information in an effort to prevent the loss, misuse, and
unauthorized access, disclosure alteration and destruction. It is your
responsibility to protect your user names and passwords to help prevent anyone
from accessing or abusing your accounts and services. You should not use or
reuse the same passwords you use with other accounts as your password for our
services.

f. It is important for you to protect
against unauthorized access to your password and your computers, devices, and
applications. Be sure to sign off when you finish using a shared computer.

g. Information you provide to us is shared
on our secure servers. We have implemented appropriate physical, technical and
organizational measures designed to secure your information against accidental
loss and unauthorized access, use, alteration or disclosure. In addition, we
limit access to personal data to those employees, agents, contractors, and
other third parties that have a legitimate business need for such access.

h. Information collected from you will be
stored for such period as required to complete the transaction entered into
with you or such period as mandated under the applicable laws.

 

8. LINKS TO THIRD PARTY SITE/APPS

Our Site may, from time to time, contain
links to and from other websites of third parties. Please note that if you
follow a link to any of these websites, such websites will apply different
terms to the collection and privacy of your personal data and we do not accept
any responsibility or liability for these policies. When you leave our Site, we
encourage you to read the privacy policy of every website you visit.

 

9. SOCIAL NETWORK PLUGINS

This Website incorporates plugins and/or
buttons for social networks, in order to allow easy sharing on your favourite
social networks. These plugins are programmed so as not to set any cookies when
assessing the page to safeguard the privacy of users. Cookies may be set, if
you make voluntary use of the plugin. The collection and use of information
obtained by means of the plugin are governed by the respective privacy policies
of the social networks.

 

10. SHARING OF PERSONAL INFORMATION

a. We do not share your personal data with
third parties without your prior consent other than:

I. With third parties who work on our
behalf provided such third parties adhere to the data protection principles set
out in the IT Act, 2000 (21 of 2000) and other applicable legislation, or enter
into a written agreement with Us requiring that the third party provide at
least the same level of privacy protection as is required by such principles;

II. To comply with laws or to respond to
lawful requests and legal process;

III. To protect the rights and property of
Us, our agents, customers, and others including to enforce our agreements,
policies and terms of use;

IV. In an emergency, including to protect
the personal safety of any person; and

V. For the purpose of a business deal (or
negotiation of a business deal) involving the sale or transfer of all or a part
of our business or assets (business deals may include, for example, any merger,
financing, acquisition, divestiture or bankruptcy transaction or proceeding).

 

11. CHILDREN

If you are under 18, or the age of majority
in the jurisdiction in which you reside, you may only use Our Website with the
consent of your parent or legal guardian. In any case, We will not be liable
for any cause of action that arose due to non-compliance with this section.

 

12. YOUR INFORMATION CHOICES AND CHANGES

a. You can also make choices about the
collection and processing of your data by Us. You can access your personal data
and opt-out of certain services provided by the Us. In some cases, your ability
to control and access to your date will be subject to applicable laws.

b. You may opt-out of receiving promotional
emails from Us by following the instructions in those emails. If you opt-out,
we may still send you non-promotional emails, such as emails about our ongoing
business relationship. You may also send requests about you got preferences,
changes and deletions to your information including requests to opt-out of
sharing your personal information with third parties by sending an email to the
email address provided at the bottom of this document.

 

13. CHANGES TO THIS POLICY

We may change this policy from time to
time. If we make any changes to this policy, we will change the "Last
Updated" date above. You agree that your continued use of our services
after such changes have been published to our services will constitute your
acceptance of such revised policy.

 

14. NEWSLETTER

a. Following subscription to the
newsletter, your e-mail address is used for our advertising purposes until you
cancel the newsletter again. Cancellation is possible at any time. The
following consent has been expressly granted by you separately, or possibly in
the course of an ordering process: (I am accepting to receive newsletter from
this website), you may revoke your consent at any time with future effect. If
you no longer want to receive the newsletter, then unsubscribe by clicking on
unsubscribe option given in the email footer.

If you have any concern about privacy or
grievances with Us, please contact us with a thorough description and we will
try to resolve the issue for you.

 

Contact Details:

Manager  

Kamonk Projects Private Limited  

3645, IIND FLOOR, CHAWRI BAZAR  

NEW DELHI 110006  

INDIA  

 

Email: info@kamonk.in